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business

For Clinics

Running a Clinic on MealCircle

MealCircle's Clinic accounts give your entire team — practitioners, admins, and support staff — a shared, organised workspace with role-based access and centralised patient management.

schedule Last updated April 2025 grade For: Clinic Owners · Practice Managers · Admins
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Setting Up Your Clinic

A MealCircle Clinic account gives you a shared workspace where all practitioners under your brand can manage clients, meal plans, and progress — from one central dashboard.

1

Create a Clinic Account

Sign up at app.mealcircle.co and select Clinic / Practice as your account type during onboarding.

2

Enter Clinic Details

Provide your clinic's official name, logo, and contact information. This branding appears on all client-facing documents and meal plans your team generates.

3

Choose a Plan

Select the Clinic Plan that matches your team size. You can upgrade or downgrade at any time from the Billing settings page.

4

Secure Your Account

Enable two-factor authentication (2FA) from Settings → Security to protect your clinic's sensitive patient data.

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Clinic accounts come with a dedicated subdomain at yourclinic.mealcircle.co for a professional client-facing experience.

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Inviting Team Members

You can invite practitioners, administrators, and support staff. Each role has carefully scoped permissions to keep patient data protected.

1

Open Team Management

Go to Settings → Team in your clinic dashboard. Here you'll see all current members and pending invitations.

2

Send an Invitation

Click + Invite Member, enter the practitioner's email, and select their role. They'll receive an email with a secure join link.

3

Assign Roles

Choose from: Owner (full access), Admin (manage team + billing), Practitioner (manage own clients only), or Viewer (read-only access to assigned patients).

4

Manage Existing Members

You can update roles, suspend access, or remove members from the Team page at any time. Suspended members lose access instantly.

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Only the Owner role can change billing details or close the clinic account. Make sure your primary contact holds this role.

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Managing Patients

Clinic accounts centralise all patients under a single roster. Admins can see everyone; practitioners see only their assigned patients by default.

1

Add a Patient

From the Patients tab, click + Add Patient. Enter their name, date of birth, contact details, and any initial health notes or intake form responses.

2

Assign to a Practitioner

Each patient can be assigned to one or more practitioners. Go to the patient's profile and use the Assigned To dropdown to select team members.

3

Shared Patient Notes

All assigned practitioners can add session notes to a patient's timeline. Notes are timestamped and attributed to the author for full auditability.

4

Bulk Import

Migrating from another platform? Use Patients → Import to upload a CSV file. Our import wizard maps your columns and validates records before committing.

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Use the Clinic Tags feature to categorise patients by program type, dietary need, or intake stage — making filtering and reporting much faster.

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Billing & Subscriptions

All billing for clinic accounts is managed centrally by the account Owner. Individual practitioners do not need to handle payments.

1

View Your Plan

Go to Settings → Billing to see your current plan, next renewal date, and a breakdown of your seat usage.

2

Upgrade or Downgrade

Click Change Plan to switch to a different tier. Upgrades take effect immediately (prorated). Downgrades apply at the next billing cycle.

3

Download Invoices

All past invoices are available as PDFs from the billing page. They include your clinic's name and address for your accounting records.

4

Add or Remove Seats

If you've reached your seat limit, you'll be prompted to upgrade when inviting a new team member. Removing a member frees their seat at the next billing date.

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Need a custom plan for a large multi-site clinic? Contact our team for enterprise pricing.